HopeTrack
Part of ServantBase

Biblical counseling, organized.

HopeTrack helps a church's counselors keep session notes, give homework and devotions, and watch progress, in one private place that works on a phone.

10Churches
8Counselors
20People counseled
163Sessions recorded
Who it is for

Made for the whole counseling team

  • Counselors who want session notes, homework and follow-up in one place.
  • Pastors and church counseling leaders who oversee a team of counselors.
  • Counselees, who receive their homework and devotions and answer them online.
What you can do

Everything you need for biblical counseling

Built with counselors and pastors, for the work a church counseling ministry really does.

Session notes that save themselves

Write notes during the session; they are saved as you type, with a timer that reminds you if a session runs long.

Case management

Keep each counselee's case in order, with progress notes and next steps in one place.

Homework and devotions

Assign biblical homework and daily devotions, and follow each assignment from sent to reviewed with the counselee.

Forms you can change safely

Build intake and homework forms. When a form changes, earlier answers stay tied to the version they were given on.

Form assignments and files

Assign forms, take PDF uploads, and keep session notes, recordings and homework attachments with the case.

A resource library

Keep the biblical resources your counselors use in one place and attach them to assignments.

Mentored counseling

New counselors can be guided by an experienced one, with oversight built in.

Referrals between churches

Send a counselee to another church or counselor and follow the referral until it is complete.

A waiting list

Keep a waiting list for new counselees and see who is next, with consent and intake forms tracked.

Counselor chat

Talk with fellow counselors and stay in touch with the people you counsel through private messages.

Reminders you can see

Badges show the assignments and tasks that need attention, so nothing waits unnoticed.

The right access for each person

Church leaders, counselors and counselees each see only what their role allows.

More than one church

One sign-in works across churches, and each church keeps its own people and records.

Works on a phone

Open it on a phone or tablet like an app, in English or Spanish.

See it in use

How to use HopeTrack

Watch a short tutorial to see how it works.

Video not loading? Watch it on YouTube.

How to start

Up and running in three steps

  1. Register your churchCreate your ServantBase account and register the church; we review new churches before they open.
  2. Add your counselorsInvite counselors and set who leads, who counsels and who only reviews.
  3. Start counselingCreate counselees, schedule sessions and assign homework.

Ready to begin?

Register your church, or sign in if you already have an account.
HopeTrack is part of ServantBase.
One ServantBase account signs you in to all of our church and ministry apps.
See the other apps